Legal
Terms and Conditions
Introduction
By using the Site in any manner, including but not limited to visiting or browsing the Site, you (the "User" or "You") agree to be bound by this Agreement, including those additional terms of subscription and policies referred to here and/or available by hyperlink. This Agreement applies to all Site users, including without limitation users who are customers, contributors of content, information and other materials or services on the Site.
These Terms represent an agreement between you and GoldenOx.ng. ("Golden Ox", "We", "Us", or "Our") and contain the terms and conditions governing your use of and access to our Site at https://app.goldenox.ng and all our products, services, and applications. As used in these Terms, "Golden Ox Account/Account" means the account you have with us for the Services.
About Us
GoldenOx.ng is a digital lending, savings, and investment platform operated by GoldenOx Partners Limited, a private limited liability company duly registered under the laws of the Federal Republic of Nigeria with RC Number 1683318. The objective of the platform is to leverage technology to scale financial services and improve financial inclusion and literacy.
Golden Ox Invest enables You to lock away funds You do not want easy access to and save for rainy days ahead. By setting up a Golden Ox Invest account, you have chosen to invest a minimum of One Million Naira, 1,000,000.00 NGN in an investment account subject to the terms and conditions herein as well as those specified in the term sheet (hereinafter referred to as "Golden Ox Term Sheet") which shall be e-mailed to You upon investment.
Our Services
When we refer to our "Services," we mean all products and services owned and operated by Golden Ox, including the content, features, tools, data, software and functions made available by Golden Ox through https://app.goldenox.ng, other websites or applications we operate, unless those websites or applications have posted separate or additional terms of service. As of the effective date of these terms, our Services comprise web applications and/or related services (an "Application"), which enable users to secure a loan, invest and other financial services and products (the "Financial Solutions").
Your Golden Ox Account
You will need to register for a Golden Ox Account to access our Services. Registering for a user account is optional, but you will not have access to our Services if you do not register for an account.
By registering for a Golden Ox Account, you certify that:
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You are 18 years of age or older;
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You accept and agree to these Terms and our Privacy Policy;
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Any information you provide to us, both when you register and in the future, is and will be true, accurate, current and complete;
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You are only registering an account for yourself;
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You will keep all information up-to-date
When you register for the Services and from time to time after that, we may require you to provide and/or confirm information and documentation that will allow us to identify you, such as:
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A copy of your government-issued photo ID, such as a passport or driver's license;
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A copy of a utility bill, bank statement, affidavit, or other bills, dated within three months of our request, with your name and address on it; and
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Such other information and documentation that we may require from time to time.
Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access or use the Services. You are responsible for all activity that occurs on your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by Golden Ox in writing, you may only possess one Account. Changes to Account detail may take up to twenty (24) hours to be updated due to additional background verification to be carried out.
You may not transfer or sell your Golden Ox Account and User ID to another party. If you are registering as a business entity, you guarantee that you have the authority to bind the entity to this Agreement.
You are responsible for safeguarding the password that you use to access the Service(s) and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your Account.
License and Restrictions
Subject to your compliance with these Terms, and your payment of any applicable fees, Golden Ox or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Golden Ox Services. This license does not include any resale or commercial use of any Golden Ox Service. All rights not expressly granted to you in these Terms are reserved and retained by Golden Ox or its licensors, suppliers, publishers, rightsholders, or other content providers. No Golden Ox Service, nor any part of any Golden Ox Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Golden Ox. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Golden Ox without express written consent. You may not use any meta tags or any other "hidden text" utilizing Golden Ox name or trademarks without the express written consent of Golden Ox. You may not misuse the Golden Ox Services. You may use the Golden Ox Services only as permitted by law. The licenses granted by Golden Ox terminate if you do not comply with these Terms.
Links to or Connections with Third Party Sites or Applications
Our Services or communications to you may contain third party content or links to third party sites, applications or services (collectively, "Third Party Content''). Our Services may also include features that allow you to connect your Golden Ox account with accounts or services provided by third parties, such as accounts you maintain with financial institutions or social media platforms like Facebook (collectively, "Third Party Services"). We do not control, maintain, or endorse the Third Party Content or Third Party Services, and we are not liable for any Third Party Content or Third Party Services, including any damages, losses, failures, or problems caused by, related to, or arising from Third Party Content or Third Party Services. Your interactions and business dealings with the Third Party Content or Third Party Services providers, including products or services offered by such third parties, are solely between you and the third party. You should review all of the relevant terms and conditions associated with Third Party Content or Third Party Services, including any privacy policies and terms of service. We are not responsible for any information you agree to share with third parties connected with Third Party Content or Third Party Services.
Additionally, Apple Inc., Google, Inc., Microsoft Corporation, etc., will be a third-party beneficiary to this contract if you access the Services using Applications developed for Apple iOS, Android, Microsoft Windows, respectively. These Third-Party beneficiaries are not parties to this Agreement and are not responsible for the provision or support of the Services in any manner. Your access to the Services using these devices is subject to terms outlined in the applicable third-party beneficiary's terms of service.
Ownership and Infringement
Our Content
All content and materials, including but not limited to images, text, visual interfaces, information, data, and computer code, provided by us through our Services (our "Content") and all related intellectual property rights are the property of Golden Ox and/or its third-party licensors. Our content is protected by Nigerian and international intellectual property laws and treaties. You are permitted to use our content only on our Services. You may not copy, modify, sell, reproduce, distribute, republish, display, post, create derivative or collective works from, or transmit in any form (including in-line linking or mirroring) our content, in whole or in part, without our express prior written consent. You may not reverse engineer or reverse compile any of our Services or the technology used to operate our Services. Nothing in the Agreement or our Services grants you, by implication, estoppel, or otherwise, any license or right to use our content except as expressly stated in the Agreement.
Our Partners' Intellectual Property
Our Services may also display specific intellectual property, such as company, product, and service name and logos, owned by our partners (our "Partners' Intellectual Property"). Nothing in the Agreement or our Services grants you, by implication, estoppel, or otherwise, any license or right to copy, modify, sell, reproduce, distribute, republish, display, post, create derivative works from or transmit in any form (including in-line linking or mirroring) any of our Partners' Intellectual Property.
Infringement of Rights
You may not use our Services in any manner that infringes the rights of any third party. However, suppose you believe in good faith. In that case, that any of our Content or Community Content infringes your copyrights, you may send a notice of infringement ("Notice") by e-mail or regular mail to: info@goldenoxpartners.com
Attention:
Golden Ox reserves the right to block or otherwise prohibit in our sole discretion any individual who repeatedly posts materials that are alleged to infringe the intellectual property rights of others.
Indemnity
Subject to the terms of insurance and any insurance claims settled, you agree to indemnify and hold harmless Golden Ox against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest penalties and legal and other reasonable professional costs and expenses) suffered or incurred as a result of:
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your fraudulent or illegal use of the Platform, the Services, or the Website.
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your negligence or any default by you of any of these Terms or the terms of any Loan Agreement to which you are matched.
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any inaccurate or incomplete information that you have knowingly provided to us.
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you’re allowing any other person to access your Account either with your permission or as a result of your failure to keep your username and password private.
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any service that you have offered, whether with or without our permission, to another third party using our Platform, Services or Website; or
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you’re allowing any other person to a necessary claim made against you for actual or alleged infringement of Golden Ox Intellectual Property Rights or any actual or alleged infringement of a third party's Intellectual Property Rights arising out of or in connection with the Services or your use of the Platform your Account either with your permission or as a result of your failure to keep your username and password private.
Dispute Resolution and Arbitration
General
We shall make an effort to settle all disputes amicably. However, any dispute arising out of this Agreement that cannot be settled by mutual agreement/negotiation within 1 (one) month shall be referred to arbitration by a single arbitrator at the Abuja Multi-Door Courthouse ("AMDC") and governed by the Arbitration and Conciliation Act, Cap A10, Laws of the Federal Republic of Nigeria. The arbitrator shall be appointed by both of us (we and you), where both of us cannot agree on the choice of an arbitrator, the choice of arbitration shall be referred to the AMDC. The findings of the arbitrator and subsequent award shall be binding on both of us. Each of us shall bear our respective costs in connection with the Arbitration. The venue for the arbitration shall be Abuja, Nigeria.
Modifications
If Golden Ox makes any future change to this arbitration provision (other than a change to Golden Ox's address for Notice), you may reject the change by sending us written notice within 30 days of the change to Golden Ox's address for Notice, in which case your Account with Golden Ox will be immediately terminated but this arbitration provision, as in effect immediately before the amendments you reject, will survive.
Enforceability
If any provision of this Section is unlawful, void, or unenforceable for any reason, then that provision will be given effect to the greatest extent possible, and the remaining provisions will remain in full force and effect.
Deactivation and Termination
Termination of Agreement; Surviving Terms.
The Agreement is effective until your Account, if applicable, is deactivated by either you or Golden Ox and you discontinue all use of our Services. Notwithstanding the preceding, any section of the Agreement that by its nature is intended to survive termination of the Agreement or your use or access to our Services or our Content will survive such termination.
Deactivating Your Golden Ox Account
If you decide you want to deactivate your Account, you can do so by visiting our help page.
Miscellaneous
Governing Law
The Agreement is governed by the laws of the Federal Republic of Nigeria.
Entire Agreement
The terms of the Agreement (including the Privacy Notice and any Additional Terms) constitute the entire and exclusive Agreement between Golden Ox and you in connection with your use of our Services or our Content.
Changes to the Agreement
We may modify the Agreement at any time. We will post modifications to these Terms on this page. If a change materially modifies your rights or obligations, you may need to accept the modified terms to continue to use our Services. Material modifications will take effect when you accept the modified terms; immaterial modifications will take effect when published. By using our Services following any modification to these terms, our Privacy Notice or any Additional Terms, you agree to the Agreement as modified.
Waiver Only in Writing
Golden Ox's failure to enforce any of its rights or act concerning a breach by you or others of the Agreement does not constitute a waiver of any rights and will not limit Golden Ox's rights concerning that breach or any subsequent breaches. No waiver by Golden Ox of any of the provisions in the Agreement will be of any force or effect unless made in writing and signed by a duly authorized officer of Golden Ox.
Assignment
Golden Ox may assign the Agreement to any party at any time without notice to you. However, you may not assign your rights under the Agreement, by operation of law or otherwise, without our consent.
Severability
If any provision of the Agreement is unlawful, void, or unenforceable for any reason, then that provision will be given effect to the greatest extent possible, and the remaining provisions will remain in full force and effect. Nothing in the Agreement shall affect any non-waivable statutory rights or remedies that apply to you.
Our Lending Terms
Your Obligation
12.1. You agree to be bound by the Loan Agreement executed between You and Golden Ox. You agree to pay to Golden Ox the Loan Sum, including any convenience, default or penalty fees, flat interest rate, and other amounts due to Golden Ox charged to this Account. You also promise to pay these amounts as agreed in this Agreement on or before the Payment Due Date.
12.2. Golden Ox reserves the right to presume that You have authorized any Loan application made in Your name using this Account. You will be deemed responsible for any unauthorized application using this Account.
12.3. You agree to repay the loan given to You via direct cash transfer to a bank account listed by Golden Ox, an electronic debit from the card/account You provided on the due date, or through an acceptable electronic channel. Golden Ox reserves the right to accept early repayment before the Payment Due Date, provided You have given adequate notice and repay the entire Loan Sum along with the accrued interest. Loan repayment via electronic debit card may be affected by Golden Ox in the way and manner hereinafter specified –
(i). We shall charge a one-time processing fee the first time You set up a new debit card on the Account. If the card is expired or about to expire, You will have to obtain a renewed card from Your bank or provide Us with another personal debit card.
(ii). We shall deduct from the card setup on the Payment Due Date. We will never make any transactions on the card outside of the scheduled loan repayments. In the event of a double repayment initiated in error by You, We will, on a reasonable effort basis, process a refund within a reasonable time.
(iii). You hereby indemnify Us against any losses, liabilities or damages that may arise if You use a third party's card on Your Account without the consent of such third party.
12.4. In the event of a default or insufficiency of funds in Your bank account, You hereby authorize Us to charge any other cards You may have on your Account or profile other than the primary card listed.
(i). You understand and agree that We do not store card details on Our platform; thus, card details shall be processed through a secure payment gateway that is PCI DSS compliant.
(ii). You agree to give Golden Ox authentic and up-to-date personal, social media, phone and financial records about You that We may reasonably request and analyze from time to time.
(iii). You agree to pay all collection costs if Golden Ox takes any action to collect the Loan Sum or take any action in a bankruptcy proceeding filed by or against You. This shall include, unless prohibited by applicable law, reasonable attorneys' fees and expenses incurred while collection lasts.
(iv). You agree not to give Us false information or signatures, electronic or otherwise, at any time.
(v). You agree to pay a Late Fee or penalty fee as may be provided in this Agreement.
(vi). You agree to make all payments via direct debit on cards or by electronic funds transfer as stated in the application form.
(vii). You agree to promptly notify Golden Ox if You change Your name, mailing address, e-mail address or telephone number.
(viii). You hereby agree to honour any other commitment that You make in this Agreement.
(ix). You hereby agree that You will not accept this Account unless You are of legal age and have the capacity to enter into a valid contract.
(x). Not to use Golden Ox for any act of illegality or criminality, and Golden Ox shall not be legally or criminally culpable for any illegality committed by You.
Our Obligations
12.5. We agree to make available the Loan Sum/credit facility available to You provided You meet our set requirements and criteria.
12.6. We agree to perform Our obligation under (1) above upon confirmation by Us of Your identity and personal information.
12.7. To demand repayment from You as at when due.
12.8. To conduct investigations on You before opening an account for You.
12.9. To use all reasonable and legitimate means to collect the amount extended to You, the default fee, the transaction fees and any other penalty fee may be imposed on You as a result of the Loan Sum.
12.10. Not to store or save your debit or credit card details given by You during Your application
12.11. By accepting these Terms and Conditions, You hereby covenant to repay any outstanding obligation as at when due. If You do not repay any outstanding obligation as agreed, and such obligation becomes delinquent, Golden Ox shall have the right to report the delinquent obligation to the Central Bank of Nigeria through the Credit Risk Management System ("CRMS") or by any means, and request the Central Bank of Nigeria to exercise its regulatory powers to direct all banks and other financial institutions under its regulatory purview to set-off Your indebtedness from any money standing to Your credit in any bank account and from any other financial assets they may be holding for Your benefit.
12.12. You covenant and warrant that Golden Ox shall have the power to set off Your indebtedness under this Agreement from all such monies and funds standing to Your credit/benefit in any and all such accounts or from any other financial assets belonging to You and in the custody of any such bank.
Credit Reference
12.13. We or Our duly authorized representatives/agents will utilize dedicated Credit Agencies for a credit report on You in considering any application for a credit facility.
12.14. You authorize Us to access any information available to You as provided by the Credit Agency.
12.15. You also agree that Your details (excluding the card details) and the Loan application decision may be registered with the Credit Agency.
Our Investment Terms
Eligibility
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Must possess a valid means of identification
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Resident permit for foreigners
Investment Requirements
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One passport photograph
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Duly filled Golden Ox Investment Form
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Acceptable means of identification such as Driving license, National ID, Voters ID, International Passport
Conditions for the use of the Golden Ox Invest Account
Golden Ox Invest enables You to lock away funds You do not want easy access to and save for rainy days ahead. By setting up a Golden Ox Invest account, you have chosen to invest a minimum of One Million Naira, (1,000,000.00 NGN) in an investment account subject to the terms and conditions herein as well as those specified in the term sheet (hereinafter referred to as "Golden Ox Term Sheet") which shall be e-mailed to You upon investment.
13.2. If Golden Ox approves Your registration, you will be authorized to use the Golden Ox Invest account, subject to these terms –
13.3. Golden Ox Invest currently has 3 investment plans.
13.4. Whenever You make an investment through your Golden Ox Invest Account, you shall be able to view and download a Golden Ox Invest Term Sheet on the platform showing details of the investment made as well as the applicable terms thereof.
13.5. You can increase existing investments, which may change the terms of Your initial investment. If you choose to increase Your initial investment, an updated term sheet will be provided to You.
13.6. You authorize Golden Ox to manage Your investment funds directly via its authorized subsidiaries or third-party licensed wealth management partners.
13.7. You consent to having any matured investments on the plan automatically credited to Your Account or bank account if a rollover is not initiated by You within 24 hours of an investment maturing.
13.8. You agree that concerning any investment made by You, such investment cannot be redeemed or liquidated before the maturity date
13.9. You confirm that You understand and agree that, in the event of an early redemption before the maturity of Your investments made on Golden Ox Invest or any other product which allows for early redemption, You may be charged a liquidation fee on the amount being redeemed.
13.10. You may be provided with a customized loan offer based on any active investments You have on Golden Ox. If You accept such a customized loan offer, and if the same is in arrears on the maturity or early redemption date of the specific investment which formed the basis of the loan offer, You agree and authorize Golden Ox to take a portion of the investment and use the same to offset the outstanding loan. In addition, where the investment amount on the maturity or early redemption date is equal to the outstanding loan amount, You agree and authorize Golden Ox to use the entire investment amount to offset the outstanding loan.
13.11. You authorize Golden Ox to debit any of Your available payment method(s)on Golden Ox on scheduled investment dates on any recurring/periodic investment plans You set up.
13.12. You may be provided with investment recommendations by Golden Ox. Where Golden Ox suggests investments deemed suitable to Your profile, You agree that Golden Ox will not be liable for any loss or damages You suffer as a result of Your accepting such investment recommendations.
13.13. You confirm that You understand and agree that Golden Ox will process any liquidated investments and paid out into Your designated receiving Account within 24 Hours of receiving the liquidation advice barring any banking network issues.
13.14. You acknowledge that Golden Ox may be required by law to liquidate your investment before maturity if the Customer information provided is untrue, inaccurate, or incomplete, and You hereby agree to be liable for any costs that Golden Ox may reasonably incur in connection with closing Your Account.
13.15. In line with Your decision to use Golden Ox Invest, Golden Ox can and will only invest in instruments that the clients have chosen to invest in for the period chosen.
13.16. Although Golden Ox and its third-party investment partners carefully evaluate potential returns based on historical performance and collect information on market performances, Golden Ox and its third-party investment partners make no representation regarding the likelihood or probability that any actual or proposed investment will achieve a particular outcome or goal.
13.17. Past performance is not a guarantee of future success, and in fact, volatility means that returns in any period may be far above or below those of the previous period. Investments may lose value. Golden Ox and its third-party investment partners cannot predict or forecast market fluctuations or other uncertainties that may affect the value of any investment.
13.18. You are urged to use all available resources to educate yourself about investing in general and the investments and the overall composition of Your Account. Additionally, market conditions may change – perhaps suddenly or gradually over time. Monitoring and adjusting Your Account to suit changing circumstances is Your responsibility. It is recommended that You reassess any investing program regularly to ensure that it remains consistent with Your current financial resources and investment objective.
13.19. Golden Ox and its third-party investment partners will not be liable in any way for any indirect, special, punitive, consequential loss or damages (including without limitation lost profits, cost of procuring substitute service or lost opportunity) arising out of or in connection with your decision to invest Your savings, whether or not We are made aware of the possibility of such damages.
General Terms
Notices
You agree that We may communicate with You by sending notices, messages, alerts, and statements concerning this Agreement in the following manner:
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By delivery to any e-mail address provided by You during the application process;
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By delivery of an SMS to any mobile telephone number, You have provided to Golden Ox;
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By posting such a notice on Our website.
Event of default
15.1. Default in terms of this Agreement will occur if:
(a). You fail to make any scheduled repayment in full on or before the payment due date in accordance with the repayment plan given to You by Us when you take a Loan;
(b). Any representation/information, warranty or assurance made or given by You in connection with the application for the use of Your Account or any information or documentation supplied by You is later discovered to be materially incorrect; or
(c). You do anything which may prejudice our rights in terms of this Agreement or causes Us to suffer any loss or damage.
15.2. In the event of any default by You subject to clause one (1) above –
(a). We may, without notice to or demand on You (which notice or demand You expressly waives), set-off, appropriate or apply any balance outstanding on Your investment account held by Us, or any indebtedness at any time owed by Us to or for Your Account, against Your obligations to Golden Ox, whether or not those obligations have matured.
(b). We reserve the right to assign Our right, title and interest under the Agreement to an external Collections Agency who will take all reasonable steps to collect the outstanding loan amount.
(c). We also reserve the right to institute legal proceedings against You, and We will inform You before such proceedings commence.
**(d).** You shall be responsible for all legal costs and expenses incurred by Us in obtaining repayment of any outstanding loan balance owed by You. In addition, interest on any amount which becomes due and payable shall be charged.
Limitation of Liability
To the extent not prohibited by law, under no circumstances shall We, Our subsidiaries, partners, or affiliates, be liable to You for:
(a) personal injury or any indirect, incidental, consequential, special or exemplary damages, arising from or relating to this Agreement, the use of or inability to use a Golden Ox Account, the Services, Our or Your liabilities to third parties arising from any source; or
(b) except as required under applicable law, any indirect, incidental, consequential, special or exemplary damages, arising from or relating to the conduct of You or anyone else in connection with the use of a Golden Ox Account or the Services, including, but not limited to, damages arising from Your failure to provide Us with accurate information or a third party's failure to verify such information correctly. You agree that if any lawsuit or court proceeding is permitted under this Agreement, the aggregate liability of Us and Our affiliates and suppliers to You for all claims arising out of or related to this Agreement Or Your use or inability to use the Services will not exceed the amount of any affected order(s) giving rise to such damages. These limitations will apply even if the above-stated remedy fails for its essential purpose.
Make your money work for you
Put your money to work by utilizing our high yield investment and savings plan. We provide some of the best and most competitive offers in investments and savings currently in the market today. Your investments are secured and held in trust by SEC regulated entities, therefore, you can sleep well at night knowing that GoldenOx has your best interest at heart!